Customer Service & Policies
unBaskets, 100 Cummings Center, Suite 125-G, Beverly, MA 01915
The Funtrepreneur, Inc.
An order with unBaskets will post as “The Funtrepreneur, Inc” on your credit card or bank statement. The Funtrepreneur, Inc. includes Knocked Up Nails, AlwaysFits.com & unBaskets.com
100% Satisfaction Guarenteed
unBaskets are backed by our 100% Satisfaction Guarantee. If you have any problem with your unBasket contact customer service at firstname.lastname@example.org or calling 978-969-6230.
UnBaskets.com offers a flexible online return policy. A store credit (minus shipping fees) will be issued for returns made within 14 days of shipment. Baskets must be in complete, un-opened condition with all original tags and packaging. Returns must be authorized by contacting our returns department at email@example.com or calling 978-969-6230 to obtain approval for your return. Returns should be packaged properly and sent at the customers expense to:
c/o Return Department
100 Cummings Center, Suite 125-G
Beverly, MA 01915
Return Shipping Costs
unBaskets will not be responsible for customer returned items lost in transit, and we highly suggest returns be insured and tracked by a responsible carrier.
Visit our "Shipping + Delivery Information" page for information about processin and transit time. A tracking number will be emailed to you once your unBaskets has been shipped. Buyer agrees to pay shipping and handling fee upon checkout.
In the event that you order an item labeled “Ships XX-XX” (i.e. Ships 7-11) and that date is less than 7 business days away, your entire order will be held and shipped at the later date. (In the case of international orders, the entire order will be held until it is complete.)
UnClaimed Packages, Failed Addresses or Refused Packages:
If your order is returned to us for any reason (unclaimed when a package slip note is left, refused by the recipient, an incorrect address, etc), AlwaysFits.com will issue you a store credit for the cost of the item, less the original shipping charges. You may use that store credit to order the item again, but we will not re-ship the item.
Unfortunately sometimes a carrier may lose or misplace a package - an occurance that is out of our hands. Replacements for domestic orders will be re-shipped after a thorough investigation and/or 3-4 weeks of time to ensure the order does not resurface after a delay with the carrier. Replacemens for international orders will be re-shipped after a thorough investigation and/or 4-6 weeks time to ensure the order does not resurface after a day with the carrier or customs.
We accept payment thru credit card through our secure shopping cart. We do not accept money orders, personal checks or certified checks at this time, nor do we accept "phone in" credit card charges.
International Duties and Taxes
All international orders will be shipped via USPS. Delivery times may vary depending on your country and the shipping option selected.
Due to customs, all international shipments will list the value of merchandise on the outside of the package. All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient. Once we have accepted your order and shipped the product, there will be no refunds and can not accept returns.
Please consult your local country Customs Service and other relevant authorities to confirm that no restrictions or special requirements will apply to your order. We are not responsible for delays or costs resulting from acts or decisions of local governmental agencies concerning the importation of your order.
In order to serve our valued international customers better, we are constantly re-evaluating our international shipping options in order to provide all our customers with the best service worldwide. Please continue to check our website for updates in the international shipping area. unBaskets reserves the right to change its international shipping charges and policies at any time.
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